We are committed to putting you first and providing a quality customer service. This includes how we deal with any complaint or compliment you may have.

  • We will deal with your complaint or compliment quickly and fairly
  • We will tell you what is happening with your complaint and we will do everything we can to help you
  • We will do our best to treat the information you give us in confidence
  • We will explain our decision
  • We will use complaints and compliments to review and improve the way we provide services


What is a compliment?

A compliment is when you tell us you are happy. For example if:

  • We deliver a service on time
  • We received your food/take aways fresh and on time
  • You receive a good or excellent quality of service
  • You want to praise or highlight the service given to you by a member of staff
Stadium Fast Foods Complaints & Compliments